Privacy Policy.

Forever Fruits & Vegetables Prep Ltd ("we", "us", "our") is the data controller for personal data collected through this website and our trade ordering process. This policy explains what we collect, why we collect it, how we use it and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Forever Fruits & Vegetables Prep Ltd is a company registered in England and Wales, supplying freshly prepared fruit and vegetables to restaurants, caterers and trade kitchens across the United Kingdom. You can contact us at info@foreverfruitsandveg.com.

2. Personal data we collect

• Identity and contact data: name, business name, email address, phone number, delivery address.
• Order data: items requested, quantities, delivery instructions and any notes you provide.
• Allergy or enquiry data: information you choose to send when contacting us.
• Technical data: IP address, browser type, device information and pages visited.
• Cookie data: see our Cookies Policy for full details.

3. How we use your data and our lawful basis

• Contract: to process and deliver your orders and respond to enquiries.
• Legal obligation: to keep records required by HMRC, food safety and consumer law.
• Legitimate interests: to operate the website securely, prevent fraud and improve our service.
• Consent: for non essential cookies and any marketing communications you opt in to.

4. Sharing your data

We share personal data only with trusted processors who help us run the business: our hosting and backend provider, our email service, payment processors and delivery partners. We do not sell your personal data. We may disclose data where required by law, including to the Food Standards Agency, HMRC, the police or local Trading Standards.

5. International transfers

Where personal data is transferred outside the UK, we rely on UK adequacy regulations or the UK International Data Transfer Agreement (or equivalent safeguards) to protect your information.

6. How long we keep your data

Order and accounting records are kept for at least six years to meet HMRC requirements. General enquiries are kept for up to two years. Allergy and food safety records are kept in line with our food safety management system. After these periods data is deleted or anonymised.

7. Your rights

Under the UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any right email info@foreverfruitsandveg.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We use encryption in transit, access controls and secure managed infrastructure. No system is perfectly secure, but we work hard to protect your information.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above will always reflect the current version.